Solution/Product Approach
Project based organization with proficiency in industry standard software development methodologies
ComTrade’s goal is to meet or exceed our customer’s strategic goals, without compromising on delivery or support. To fulfill that goal, Spinnaker implements a project based organizational model, and adopts a series of project management best practices. ComTrade Solution Development Teams conforms to the project management methodology founded on PMI (Project Management Institute) principles and uses a defined development process based on industry standard software development methodologies such as MSF (Microsoft Solution Framework), RUP (Rational Unified Process) and Agile methodologies.
Recognizing business value through partnership with client
A client is not someone with whom you simply exchange funds for goods or services, but rather someone with whom you build an ongoing relationship by understanding their needs. ComTrade has a history of strong commitment in creating practical business solutions that fully satisfy our clients’ criteria. This cannot be accomplished without ongoing input from the client. With a strong cooperative relationship, our clients are able to fully leverage the power of our solutions model. Together we become a unified team that works to ensure that the client receives the highest quality deliverable at the lowest possible cost.
Continual Software Process Improvement – Sustained Organizational Quality
Software Engineering Center implements continual Software Process Improvement program on organization level based on ISO 15504 (SPICE) and CMMI-SW principles, through software process improvement projects. That provides sustained quality of future project implementation. Because of this process, ComTrade is able to effectively manage the complexity of development projects.
Proven Support Process
Support of implemented project follows industry standard frameworks and methodologies such as ITIL and MOF (Microsoft Operational Framework), including controlled and documented incident management, problem resolution and change management process.
Formal Commitment to Quality
ComTrade has implemented ISO 9001:2000 quality control procedures and all our activities are organized in compliance with requirements necessary to obtain this certificate. We use all standard tracking tools and techniques in order to document and monitor all phases from design through implementation to support. Testing processes, as part of QA, are implemented throughout the complete project lifecycle. These include unit, integration, system and acceptance tests, documented and tracked with standard tools and techniques.
Open and transparent communication
We recognize the importance of quality communication as vital to the success of all of our development engagements. Our project team makes a consistent effort to ensure that all project communication goes smoothly, by providing: close collaboration with our client to get a better understanding of the business and project requirements;a secure and efficient communication environment for all team members; and specialized information infrastructure and effective communication tools for knowledge sharing and project management. Collaboration and project management tools used in each particular project are tailored to specific client needs, ranging from industry recognized Microsoft Project Server and Microsoft Share Point Portal, to custom Project Office infrastructure.
Deep Understanding and Optimal Positioning of Specific ICT Technologies
Software engineering approach and deep understanding of common technologies (Microsoft NET, Microsoft Office Development, Java EE, IBM WebSphere, etc.) and specific products and platforms (Microsoft SharePoint, Microsoft Dynamics, Oracle EBS and Siebel, EMC Documentum, etc.) guaranties optimal technology choice in accordance to specific client needs.
