Software Development

On-demand solutions

One of the key areas of our work is development of on-demand software for a variety of different purposes. This category of solutions is typically designed completely within our company, quite frequently as part of outsourcing agreements with third parties. We have proved to be a reliable supplier of operative code, as we possess the necessary knowledge and organizational resources to do this job with outstanding results. The areas where ComTrade software engineers have had most success include data storage management software, development of embedded software for banking and gaming systems and software for network and systems management for high-end IT service providers. Our clients come from most major industries, involving leading global IT companies.

Storage Engineering

As new technologies arrive and increasing amounts of data are stored electronically, the need for effective data storage systems is constantly growing. We design software that allows for migration to new storage platforms, taking into account factors such as server load-balancing, server clustering and storage virtualization technologies. The process of platform migration can be very stressful and often requires large investments and long learning processes. At ComTrade, we use standard software engineering Unified Process in order to provide strong storage architecture and to help our client to close a feature-gap and make a smooth transition towards use of new solutions. After the finalization of the process, we offer monitoring and consulting to our clients for a prolonged period of time.

Embedded Systems

In embedded systems, software meets hardware in the most intimate way. It is sometimes not easy to see intelligence in a gaming console, conferencing system or a car communication device, yet we trust that it is there because features, usability and performance are tangible enough, although hidden at the heart of these appliances. This is why embedded systems development requires comprehensive understanding of the field and significant experience. ComTrade has dedicated its best resources to bringing the highest value to our clients. Through synergistic teamwork, we provide better performance, faster processing, and improved stability that make our embedded systems the most critical part of a successful product. Our software is extensively tested in extreme conditions for all possible scenarios, assuring us that it will be able to stand the ultimate test of real-life use.

Selected Products

In addition to the solutions built specifically for the needs of a certain client, ComTrade also creates software products that can be used in a neutral context. These products are aimed at a more general audience and can be applied without special customization. Some of these products are platform -specific, while others can be used with a variety of technologies. A majority of the software products we market are business tools that improve performances of our clients. This group includes plug-ins for existing commercial software, SMS solutions supplying mobile network providers with additional options, and web portals that make electronic cooperation easier. Software products are an area where ComTrade continues to improve and hopes to offer more complex and sophisticated products in the future.

Smart Plug-Ins

As a long-time partner with major software companies and rich experience in implementing and maintaining their products, it was a logical choice for ComTrade Solutions to start producing additional modules for these programs. Our plug-ins are proactive application management/monitoring modules that improve availability and performance of the original software and enable business continuity. Our applications also reduce costs and time of implementation and increase productivity achieved with the software. Besides creating these products, we also administer their implementation and provide training of employees for optimal use. Our current key products are:

• SPI for Siebel – Adoption Assurance, CRM for Siebel
• SPI for Citrix – Service Level Assurance
• SPI for Documentum – Business Service Assurance

SMS Solutions

Telecommunications is an industry where ComTrade has been very active in recent years. We have contracts with all of the major mobile service providers in Serbia, as well as in neighboring countries: Bosnia & Herzegovina, Croatia, Montenegro. Our Mobile Content and Service sector has delivered many operative SMS solutions that are utilized for an assortment of purposes.

Here is a short list:

• Content Delivery Solution platforms (SMS, MMS i WAP push)
• SMS4Biznis solutions My SMSBank SMS4Leasing; MS4StockExchange; SMS4Web; SMS4Parking; SMS4Taxi; M - payment; Bar code ticketing;
• SMS4entertainment solutions: Multimedia Mobile Content Delivery SMS2TV, SMS2Radio, SMS voting; SMS quizes and sweepstakes
• SMS Direct Marketing Solutions

E-commerce and B2B portals

These web-based solutions play an important role in generating profits for our clients, as they provide easy access to company products and reduce many organizational costs related to traditional marketing methods. They also increase employee efficiency via intelligent and collaborative tools, content and search management, and faster retrieving of shared information. B2B portals allow tracking of all visitors and their actions, improving the level of relevant collected data and forming the basis for sound decision-making.